Smart, simple dispatch software built for minicab businesses—easily manage bookings, drivers, and operations.
At Smart Support Solutions, we simplify cab office challenges with smart tools and reliable support.
At Smart Support Solutions, we provide intuitive, reliable dispatch software built specifically for the needs of minicab businesses. Our system streamlines your operations, making bookings, driver allocation, and tracking effortless—24/7.
Our dispatch software gives you control, speed, and visibility—without the complexity. Whether you’re managing 5 cars or 500, we help you run smarter and scale faster with the tools you need right at your fingertips.
Instantly manage and assign bookings through a user-friendly interface.
See driver locations live and assign jobs faster and smarter.
Seamless mobile apps to keep both ends informed, updated, and connected.
Monitor performance, track KPIs, and make informed decisions to grow.
No clutter—just everything you need in one easy-to-use system.
Manage your dispatch from anywhere, any device.
24/7 tech support to keep your system running without interruptions.
Managing bookings and drivers efficiently is a challenge for any taxi or private hire business. Delays, double bookings, and miscommunication can affect both your operations and your customers’ experience. Our dispatch software streamlines every step of the journey, from the moment a booking is placed to the completion of a ride. By automating job assignments, providing real-time visibility, and keeping drivers and passengers informed, the system ensures smooth operations, faster responses, and higher customer satisfaction. With everything organised in one central platform, your team can focus on delivering a reliable service while the software handles the complex details behind the scenes.
When a booking is placed via phone, app, or website, all details are instantly captured. The system automatically assigns the nearest available driver based on location and availability. This reduces delays, eliminates manual errors, and ensures every job is handled efficiently from the start.
Assigned drivers receive complete job details immediately, including pickup location and passenger instructions. They can confirm and start the journey quickly, reducing idle time and confusion. This keeps operations smooth and ensures every driver knows exactly what to do for each booking.
Customers receive real-time notifications with driver details and estimated arrival times. This transparency builds trust and reduces follow-up calls. Meanwhile, your office can monitor all trips live, allowing quick adjustments and better coordination during busy periods.
After completion, all trip information is securely recorded for reporting and performance tracking. Accurate records help analyse driver performance, identify improvements, and maintain high service standards, ensuring professional and reliable service every time.
By using our dispatch software, your business gains a competitive edge in efficiency, reliability, and customer satisfaction. It reduces stress on your team, maximises fleet productivity, and keeps passengers happy. With automation and real-time insights, your operations become simpler, smarter, and more professional — giving your business the tools to grow confidently in a fast-paced industry.
We offer support solutions that help businesses run better, from dispatch to digital marketing and much more.
Yes, our teams are active around the clock, always ready to keep your business moving smoothly forward.
They run your cab office smoothly, handling calls and bookings just like having a team on-site — without the need for a physical presence.
We can typically begin within 24 to 48 hours after finalizing the onboarding process, ensuring a smooth and fast transition for your business.
Our pricing is designed to suit every business size, offering big value without stretching your budget too far.
Yes, you can mix and match exactly what you need—we build each package around your business goals.
Our Client
Smart Support Solutions boosted our bookings and handled every call like pros. Great service!
Our Client
Their virtual staff feels like part of our in-house team—reliable, efficient, and always professional.
Our Client
Our new website and social media saw instant improvements. These guys know what they’re doing!
