Privacy

Policy

Smart Support Solutions helps businesses grow with affordable dispatch, call handling, trained controllers, and digital services.

Smart Support Solutions Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

  • Personal data (name, email, phone) via contact forms

  • Business information for service delivery

  • Analytics data (via tools like Google Analytics)

2. How We Use Your Data

  • Respond to enquiries

  • Provide and improve services (minicab office support, SEO, SMM, web development, etc.)

  • Internal record keeping

  • Legal and compliance requirements

3. Data Sharing

We do not sell your data. We may share it with trusted third parties (e.g. hosting providers, CRM tools) only for business operations.

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes we collected it for.

5. Cookies

We may use cookies to enhance user experience and gather analytics.

6. Your Rights (UK GDPR)

  • Access your data

  • Request correction or deletion

  • Object to processing

  • Lodge complaints with the ICO

7. Contact Us

Email: info@smartsupportsolutions.co.uk
Address: 128 City Road, London, EC1V 2NX